"HPSF.exe has stopped working. This application has encountered a serious problem and must close."

[bellwater]

Many Thanks CherylG,
Your solution for hpsf.exe worked very well and was completely pain free 🙂
Regards to you, bellwater, London UK

[aymengerges]

HPSF.exe has stopped working. This application has encountered a serious problem and must

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@ForumUser59 wrote:

I'm getting the above error message on a one month old HP Pavilion Desktop ( p6813w )  running Win7.

I see there are updates, but when I click on the HP Support Assistant w/ 'Recommended actions needed'...

it tells me HPSF.exe has stopped working and that I need to click 'okay' to automatically restart the application.

I click 'okay' and the window closes and does not restart.

ALSO: it's now saying, "HP Support Assistant can only be run by one user at a time.

Please switch to the user who is currently using HP Support Assistant. Etc"

Whatever in the world can that mean?  

Thanks for any up to date solutions or help you can provide.

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[Febo7]

It was just read the error message google it and find the answer. Thank you so much. I hope dont see anymore the black screen in my computer and wait 5 minutes to see my desktop.

I give you 5 kudos for your help.

[Dhucky]

:womanvery-happy:Not being a tekky, this repeat message was scary.  I found this site and followed the

steps and clicked the link and I feel like a tekky genius when it said that my HP Support Assistant was successfully installed.  Thanks Cheryl for this awesome help.  *phew*

[sonny2014]

I have a hp notebook pavilion from window 8 I upgraded into 8.1 windows since then the hp support assistance was stop working so I can not get a update for my notebook. And learned for some message in this post that I can uninstalled the hp support assistance but it show on the window its a network error occurred while attemping to read the file. C:\ window\ installer. I hope there is a best solution so I can updated my notebook for everyday use. Thank you:

[cclovis]

porque quando vou executar suport assitente da erro procurar hpsf.exe??

[kamal_846]

kamal bhatti

[adpatel]

---

@ForumUser59 wrote:

I'm getting the above error message on a one month old HP Pavilion Desktop ( p6813w )  running Win7.

I see there are updates, but when I click on the HP Support Assistant w/ 'Recommended actions needed'...

it tells me HPSF.exe has stopped working and that I need to click 'okay' to automatically restart the application.

I click 'okay' and the window closes and does not restart.

ALSO: it's now saying, "HP Support Assistant can only be run by one user at a time.

Please switch to the user who is currently using HP Support Assistant. Etc"

Whatever in the world can that mean?  

Thanks for any up to date solutions or help you can provide.

---

[lori1234]

   Hello,

          I have been getting the message Hp stopped and encuntered a serous error and needs to restart press ok. I do this and nothing happens. I need assistance with this computer and would appreciate someo ne taking the time to contact me. This is an ongoing problem.

            Thank You,

            Lori

[TedWaters]

It may be worthwhile having a look at my post on 01-15-2013 12:49 PM number 49 which worked for me and a number of other people - it was on Windows 7 though.

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/quot-HPSF-exe-has-stopped-w...

If you're not on Windows 7 I'd suggest you say which operatiing system you're using