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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
pavillion p6754y
Microsoft Windows 7 (64-bit)

downloaded sp56288.exe file from HP website

this is listed as a bootable diagnostics file

instructions state that the file is an ISO image file and should be

burned directly to disk

However the file is an EXE file...not certain how to deal with this

please help

5 REPLIES 5
HP Recommended

@Charles18

 

This is a self-extracting archive file, so you simply double-click on it to run it.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

thanks for reply...however when I double click

the file tries to install on my present computer

which is a laptop...my intent is create an ISO to burn

to disk for another computer (HP Desk Top)...where is the

ISO file extracted to?

HP Recommended

 

I presume that you have downloaded from:

 

    ftp://ftp.hp.com/pub/softpaq/sp56001-56500/sp56288.exe

 

The file's characteristics are:   04/11/2014 12:00AM    594,256,576 sp56288.exe

 

That's the date that the file was stored onto that FTP-server.

 

That's quite a large download!  Just for "fun", I ran a virus-scan:

 

    Virus-scan completed on 36324 items.

 

The virus-scanner "dug" deep into the embedded ISO file, to find all those files.

 

Then, I ran that '.exe' file.

 

When it completed, I opened Windows "File Explorer", and navigated to the  C:\swsetup\ISOs  folder.

There are two files in that directory:

 

     16/02/2012  08:09 AM       614,004,736 Vision Diagnostics.ISO
     22/02/2012  05:09 PM                      264 Vision Diagnostics.INI

 

The file-dates are different -- they are the dates that each file was created.

 

The contents of the latter file are:

 

[Details]
DisplayName=Vision Diagnostics
DisplayDesc=
ISOPart#=CD1HHHHHH262055
CDPart#=651727-L27
LangCode=XX
OSCode=OSXX

 

So, it seems to be exactly what it is alleged to be.

 

Click with the 2nd (usually the "right", unless you have a left-handed) mouse-button on that '.iso' file, and choose "Burn Disc Image", to write the ISO file to a blank CD-recordable disk.

 

HP Recommended

Thanks for reply.

Keep in mind that the computer that I am

executing the extraction on is not the intended target.

Will this cause problems for the computer that is still functional?

I currently do not have an ISO folder under the swsetup folder?

I am trying to use a win7 HP laptop to extract and burn the disk to

use on an win7 HP desk top that will not boot.

Thank for your help.

HP Recommended

> The computer that I am executing the extraction on is not the intended target.

 

No problem.

 

> Will this cause problems for the computer that is still functional?

 

No.  Running that '.exe' file only creates the   C:\swsetup\ISOs\   folder, and its contents.

 

> I currently do not have an ISO folder under the swsetup folder?

 

You dropped one 's' --- spelling counts.  🙂

 

After running the program, open the Windows "File Explorer", and type  C:\swsetup\ISOs\ 

into the "address-bar", and press ENTER, to see:

 

Capture.JPG

 

 

> I am trying to use a win7 HP laptop to extract and burn the disk to use on an HP desktop that will not boot.

 

You're on the correct path.   That "Disc Image File" is what you want to "burn" to a blank CD-recordable disk.

 

 

 

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