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- HP Community
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- trying to create bootable HP diagnostic disk

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01-29-2017 09:04 AM
downloaded sp56288.exe file from HP website
this is listed as a bootable diagnostics file
instructions state that the file is an ISO image file and should be
burned directly to disk
However the file is an EXE file...not certain how to deal with this
please help
01-29-2017 09:19 AM
This is a self-extracting archive file, so you simply double-click on it to run it.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
01-29-2017 09:34 AM
thanks for reply...however when I double click
the file tries to install on my present computer
which is a laptop...my intent is create an ISO to burn
to disk for another computer (HP Desk Top)...where is the
ISO file extracted to?
01-29-2017 09:53 AM
I presume that you have downloaded from:
ftp://ftp.hp.com/pub/softpaq/sp56001-56500/sp56288.exe
The file's characteristics are: 04/11/2014 12:00AM 594,256,576 sp56288.exe
That's the date that the file was stored onto that FTP-server.
That's quite a large download! Just for "fun", I ran a virus-scan:
Virus-scan completed on 36324 items.
The virus-scanner "dug" deep into the embedded ISO file, to find all those files.
Then, I ran that '.exe' file.
When it completed, I opened Windows "File Explorer", and navigated to the C:\swsetup\ISOs folder.
There are two files in that directory:
16/02/2012 08:09 AM 614,004,736 Vision Diagnostics.ISO
22/02/2012 05:09 PM 264 Vision Diagnostics.INI
The file-dates are different -- they are the dates that each file was created.
The contents of the latter file are:
[Details]
DisplayName=Vision Diagnostics
DisplayDesc=
ISOPart#=CD1HHHHHH262055
CDPart#=651727-L27
LangCode=XX
OSCode=OSXX
So, it seems to be exactly what it is alleged to be.
Click with the 2nd (usually the "right", unless you have a left-handed) mouse-button on that '.iso' file, and choose "Burn Disc Image", to write the ISO file to a blank CD-recordable disk.
01-29-2017 10:12 AM
Thanks for reply.
Keep in mind that the computer that I am
executing the extraction on is not the intended target.
Will this cause problems for the computer that is still functional?
I currently do not have an ISO folder under the swsetup folder?
I am trying to use a win7 HP laptop to extract and burn the disk to
use on an win7 HP desk top that will not boot.
Thank for your help.
01-29-2017 05:48 PM - edited 01-29-2017 05:49 PM
> The computer that I am executing the extraction on is not the intended target.
No problem.
> Will this cause problems for the computer that is still functional?
No. Running that '.exe' file only creates the C:\swsetup\ISOs\ folder, and its contents.
> I currently do not have an ISO folder under the swsetup folder?
You dropped one 's' --- spelling counts. 🙂
After running the program, open the Windows "File Explorer", and type C:\swsetup\ISOs\
into the "address-bar", and press ENTER, to see:
> I am trying to use a win7 HP laptop to extract and burn the disk to use on an HP desktop that will not boot.
You're on the correct path. That "Disc Image File" is what you want to "burn" to a blank CD-recordable disk.
