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- which usb port do i plug in my mouse and keyboard on a HP 58...

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02-13-2017 02:22 PM
I bought a refurbished desktop HP - 5800 from walmart.com and the mouse and keyboard they sent with it has USB plug on them and I have tried them in every port on the computer and can't get them to work, do I need to get adapter to plug them into the green and purple plugs on the back of computer?
02-13-2017 02:29 PM
Note the ports to the left of the "blue" video-port. The column of 4 ports all are USB ports. Try the keyboard's connector into one of the 4 ports. If it does not go in, rotate the connector 180 degrees, and it will go in.
02-13-2017 06:43 PM - edited 02-13-2017 06:45 PM
Take a very-close look at the USB-connector on your keyboard.
You'll see a plastic "spacer" inside the silver rectangle.
Take a very-close look at the USB-socket on your computer.
You'll see a similar "spacer" inside the socket.
+-------------------+ +----------------+
| SPACER -----------+ |
| |--cable-> mouse
| + --- SPACER ----|
+-------------------+ +----------------+
Obviously, the connection works only when "oriented" as above -- the two "spacers" are "offset".
