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I have a HP Pavilion a6720y Desktop PC

that came with Vista,but has windows 7 upgrade.

I came home from town to find that the power had gone out,and now the pc wont boot.

I have been getting this error   "reboot and select proper boot device or insert boot media

in selected decvice,press any key"  but nothing,it wont recognize a disc is even in . after playing with it all day,im now getting this message "error loading operating system"  i had made some recovery discs when i got the pc and also have the windowns 7 disc,but it wont take either.  trying to get to safe mode to check harware doesnt work either. Please any ideas?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

The new HDD should fit niceley on your machine. The existing HDD is:

 

  • Size: 640 GB
  • Interface: SATA
  • Transfer rating: 3.0 Gb/sec
  • Rotational Speed: 7200 RPM

 

Regards.

 

 

 

 

 

BH
***
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11 REPLIES 11
HP Recommended

Hi,

 

Probably your machine was ON during power outage and the HDD was working (such as downloading something). Power outage when a computer is running can cause un-predicatble damage(s). The HDD of your machine may be dead and also may be other components. Probably you can buy other component(s) but sometimes very costly to get your files/data back from a failed HDD.

 

My suggestion: pull the HDD out, using an external enclosure to check first.

 

Hope this helps.

BH
***
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HP Recommended

altho i would love to not lose  all my picture files off drive ,just getting pc running is the main thing. im kind of on my own figuring this out as hubby is pc challenged.

 cna you explain this a little more "My suggestion: pull the HDD out, using an external enclosure to check first."

 i also have a 2t external drive,any chance of booting from that  somehow?

HP Recommended

Hi,

 

My main point is to check the HDD and recover data/files first that why we need to pull the HDD out and put in an enclosure to check the HDD.

 

Regards.

BH
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i just got one of these, for hubby to install http://www.bestbuy.com/site/Seagate+-+Barracuda+1TB+Internal+Serial+ATA+Hard+Drive/8490625.p?id=1186...

i hope its a good one,ill worry about other drive later.

 

would the drive from the hp fit in our old compaq 7360 to check if files can be saved? or is the other not powerful enough.its wimpy

 

HP Recommended

Hi,

 

The new HDD should fit niceley on your machine. The existing HDD is:

 

  • Size: 640 GB
  • Interface: SATA
  • Transfer rating: 3.0 Gb/sec
  • Rotational Speed: 7200 RPM

 

Regards.

 

 

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

installed new drive makin sure to put cables in same place as previous drive. but still getting same result,and no drive detected in bios

HP Recommended

Try clearing CMOS settings and restart to see if the hdd is recognized. If still no joy, try plugging the hdd into another SATA port. All of this can be seen on the motherboard specs page:

 

http://support.hp.com/us-en/document/c01635734

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treid the other SATA port. took out battery  to clear the cmos.

checked bios,it is now showing the drive. but it still wont  boot to disc to install windows on new drive. am i right in thinking the bios should be set to boot to cd/dvd first.  and the sata setting and not the ide? im really stumped and beginning to wonder if old drive wasnt bad after all.

 is it possible that the discs wont work in this new hard drive? and would getting a full version windows 7 or 8 boot .

what i have is hp recovery discs of vista,then a upgrade 7.This is the first hp pc i have had and have had nothing but problems with it. my compaq lasted 13 yrs no problems.

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turned pc off,went for a walk and now its back to not showing drive.
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