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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
About Community Rank Levels

You may have noticed that you earn a rank level for your activity and contributions.

JessikaV_0-1692360359672.png          

Rank Levels are an indication of your involvement and reputation in the community.

You can "Rank Up" by actively contributing to the Community on a regular basis. The further you progress through the ranks the more capabilities and privileges you unlock.

So, what does it takes to earn a higher rank?

Here’s what it takes to earn points and how many points each activity is worth. The more you participate, the higher a rank you will reach!

Activity Points
Post a question to the community. 1 point
Reply to another member’s post 1 point
Receives a "YES" (this reply was helpful) on your post 2 points
Your reply is marked as an Accepted Solution 8 points
Write and publish  Knowledge Base articles. This additional capability is earned as of rank level 8. 100 points (changed 10-Mar-2021 from 12 points)
Read the FAQ guide to get familiar with the HP Community 4 points, one time
Change your profile avatar. Your avatar is the image that represents you in the community. 4 points, one time only
Reach level 11 within 1 year or 1.5 years 1000/500 points, one time only
Attend a conference call, tech briefing, webinar, Q&A session 500 points each
Participate in a special project or focus group 500-2000 points, depending on level of involvement
Attend a face-to-face meetup 2000 points
Attend at least 50% of all sessions at a virtual meetup 1000 points
Expert Loyalty  TBD

 

How many levels are there?

There are 25 rank levels in the HP Community. As a newly registered member you will start on the Rank level “New Member”. The only way is up from here!

 

The easiest way to rank up is to visit regularly and stay active, adding value where you can.

 

What additional capabilities and privileges can I earn?

As a new member, you will start with basic community access.

Higher ranks unlock special privileges and capabilities like the opportunity to further customize your account, write knowledge base articles, get (self) nominated to the HP Expert program, access to private boards, and more.

 

Level

Points Required

Capabilities

New Member

0

Welcome! As a new member you get basic community capabilities to help you explore and engage with other members.

  • Post questions and replies
  • Mark topics with “I have the same question”
  • Subscribe to topics you’d like to follow
  • Give "YES's" to other member’s post or mark an answer to your question as solved to show your appreciation
  • Personalize your profile with an avatar (4 points) from our community collection
  •  Add tags to posts
  • Upload images and/or external videos as part of your post

1

7

2

18

3

44

4

109

5

273

6

547

Great job! You have unlocked additional capabilities. From now on you can

  • Mention other members in posts. With @Mentions, you can call out specific users in your posts and invite them to join the conversation.
  • Personalize your profile and upload an image as your avatar. You may also use an externally hosted avatar image.
  • Upload file attachments with a post

7

1094

8

2188

You’re on a roll! A special capability awaits you and helps you progress through the next levels faster.

  • Create Knowledge base articles to share your valuable tips, tricks, and solutions for HP Products.

After you reach level 8 you have an opportunity to get nominated for the HP Expert Program offering exclusive privileges such as access to a private area to connect with fellow experts and HP Employees.

Can’t wait? Learn about the HP Expert program and self-nomination here.

9

4375

10

8750

11

12250

Congratulations! We’re giving you extra points if you reached this level within 1 year or 1.5 years.

  • 1000 or 500 bonus points for reaching level 11 within 1 or 1.5 years.
  • You can have a signature larger than 100 characters 

12

17150

You’ve Arrived!  At these levels you can be invited to be part of the HP Expert program or keep participating as a volunteer.  It’s your choice!

Receive some great perks and benefits by joining our HP Expert program including:

  • Attendance at live, virtual Tech Briefings presented by knowledgeable HP subject matter experts
  • Access to HP product training
  • Connecting with other Experts and HP Employees via the Inner Circle
  • Eligibility for annual awards
  • Invitations to HP-hosted events around the world

Aim high and map out becoming an HP Expert today by exploring the program here.

13

24010

14

33614

15

47060

16

65883

17

92237

18

129132

19

180784

20

253098

21

329027

22

427735

23

556056

24

722873

25

939735

 

The HP Support Community Team



I am an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.