Clicking/Rattling from within the Reverb G2

[mbowski]

I can hear a clicking /rattling noise coming form within the headset when it's moved abruptly side to side or back and forward. I think it's because  the lenses are on the loose side in the IPD adjuster mechanism and I can physically wiggle those with my fingers. Was wondering if any of the G2 owners have the same issue before I RMA it. 

[The_Fossette]

@mbowski

I reviewed your post and I understand that there is clicking and rattling noise in the headphones.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[mbowski]

Hey. I've never stated it was rattling in te headphones. It's the lenses that are rattling in the iPD adjustment mechanism.

[The_Fossette]

@mbowski

Yes, I understand that. Please contact support and they will assist you in this regard.

Cheers!