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mbowski
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Clicking/Rattling from within the Reverb G2

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HP Reverb G2
Microsoft Windows 10 (64-bit)

I can hear a clicking /rattling noise coming form within the headset when it's moved abruptly side to side or back and forward. I think it's because  the lenses are on the loose side in the IPD adjuster mechanism and I can physically wiggle those with my fingers. Was wondering if any of the G2 owners have the same issue before I RMA it. 

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The_Fossette
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@mbowski

 

I reviewed your post and I understand that there is clicking and rattling noise in the headphones.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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mbowski
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Hey. I've never stated it was rattling in te headphones. It's the lenses that are rattling in the iPD adjustment mechanism.

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The_Fossette
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@mbowski

 

Yes, I understand that. Please contact support and they will assist you in this regard.

 

Cheers!

The_Fossette
I am an HP Employee

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