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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-13-2021 05:52 PM

HP Recommended

I have a very expensive (around $400)  printer that is not functioning (at all). When I checked the warranty, the page stated product has been exchanged. I am requesting a replacement printer. Please respond to let me know how to request this. Thank you. 

1 REPLY 1

‎06-15-2021 05:56 AM

HP Recommended

@mkp680 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues.
For these issues, you will need to contact HP Customer Support.

 

HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.

To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number. That link is not going to let you create a support ticket if your warranty has expired.

US contact link: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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