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‎02-10-2023 09:13 AM

HP Recommended
Product: HP Reverb G2 Virtual Reality Headset

After 2 months my HP Reverb G2 doesn't track correctly, since it is still under warranty I have registered it but cannot get into contact with HP, it always says "Sorry, we are unable to determine if there are any support agent options for your location at this time. You can use other resources below or please try again later" no matter what time I check, and even looking online doesn't help because it always loops back to this, how am I supposed to get into contact with HP so I can RMA this?

 

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2 people had the same question
1 REPLY 1

‎02-13-2023 09:57 AM

HP Recommended

Hi @an1021,

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message works, Click Here to learn about it.

 

Take care and have a nice day.

Rainbow23 - HP Support.
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