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‎12-20-2020 08:12 AM

HP Recommended
Product: New HP Reverb G2 (with Controller)
Operating System: Microsoft Windows 10 (64-bit)

Welcome,

I refer to my brandnew "Reverb G2" Headset VR i setup yesterday. But i think that the Resolution is poor. Can't believe that's all? Anything setted wrong in preferences or missed to set?

 

In Windows "Preferences > Display" there appears screen 1 (my default Monitor Screen) at 3840x2160 (changes possible). Then 2, 3 and 4 on which Screen Resolution is "greyed out" at 1920x1080. No changes possible! Sometimes appears a Display called "5" but in an other place and it is not able to "select" there.

 

Further in "Preferences > Mixed Reality > Headsetdisplay" Mixed Reality Display Resolution is set by "4320x2160 (best Quality)". Even my VR is not possible to set as secondary Display in NVIDIA Control Panel. As mentioned above i can not believe that's all in Graphics Quality that gives us Reverb G2?? I'm actually playing on steam VR "Doom VFR" and "Killing Floor Incursion VR". I'm really disappointed in Graphics apart from games quality. Can't believe depends to game? Running a i7, 16GB Ram, 3GHz Machine with SSD and RTX 2060 SUPER GPU. Headset connected to PC USB 3.1 (with adapter 10Gbit plug).

 

What's going wrong? I need Help please. If you need further Information (screenshots and so on) about my issue please feel free to contact me immediately.

 

Thank you for your attention and your speedy feedback.

 

Nice and best wishes

1 person had the same question
2 REPLIES 2

‎12-25-2020 12:31 PM

HP Recommended

I have nearly same problem.  But my VR headset (HP Reverb G2) doesn't even show up in Nvidia conrtol panel.  Resolution with MSFS seems terrible; with high settings like yours.  I have 4K monitor and GTX3090, 128G Ram, i9, etc. etc.  HP - looking for help, useful links, etc.  Cheers!

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‎01-13-2021 06:33 AM

HP Recommended

Hi@BRILÄ, Welcome to the HP Support Community!

 

Reverb G2 to support the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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