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‎12-22-2019 09:24 PM

HP Recommended
Product: HP Reverb VR Headset Pro
Operating System: Microsoft Windows 10 (64-bit)

I  have just bought a HP Reverb Windows Mixed Reality headset.  I am currently using a Samsung  Odyssey WMR headset.  Before I plug the Reverb into my desktop I will disconnect the Odyssey, but should I also uninstall the Windows Mixed Reality Portal?

2 REPLIES 2

‎12-25-2019 09:39 AM

HP Recommended

@Atwode Welcome to HP Community!

 

I understand that you would like to install the HP Reverb.

 

Please refer to the below link to Setting Up HP VR Reverb Headsets with Windows Mixed Reality (Windows 10).

 

https://support.hp.com/in-en/document/c06433655

 

Also, refer to the following link to troubleshoot the Windows Mixed Reality.

 

https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/troubleshooting-windows-mixe...

 

(HP does not recommend upgrades as the device is equipped with parts that perform at its optimal performance and also, the upgradeable parts listed in HP articles are purely for your ease, though the decision to upgrade will be at your own discretion)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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‎01-09-2020 03:01 PM

HP Recommended

No. No need to uninstall the Mixed Reality Porta. They will not interfere with each other. 🙂

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
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