I bought the Reverb G1 last November and it came with a broken right ear piece, after a lot of trouble I eventually got HP to send through a replacement ear piece that worked via their Reddit channel. I also had to sort out the Warranty which was originally wrong when purchased, that now runs until November 2021.
Recently though the HMD has developed another problem with the audio cutting out, upon putting pressure on the Strap it works so there's clearly a defect inside.
My query is this though;
1 - As it's under warranty (UK) would I get a Refund or has that time passed so it's only a Replacement? (Purchased November 2019).
2 - Alternatively, If returned would HP allow me to pay the difference and get a Reverb G2 sent back to me instead when that is released? Is there anyway of finding it if they'd do this? (Preferred option)
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