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‎06-20-2019 07:28 AM

HP Recommended
Product: OMEN by HP 27 Display 165 Hz
Operating System: Microsoft Windows 10 (64-bit)

Hello there,

My monitor started showing red lines the past week particularly when there is black color, only the left side of it! as the pictures show. I bought this monitor in mid December last year (2018) and I have only used it for 2 months so it is very new no damage done to it.

I tried reinstalling the drivers and everything no OC to the cpu nor the gpu. [I use a display port]

I have an RTX 2070 VERY NEW and an i5 9600K 

This not cause by the gpu because if you see picture 1 the computer is turned OFF, but the problem is still there.

I tried HDMI still not working.

Please help what should I do?

While the computer is OFFWhile the computer is OFFwhile it is onwhile it is on

1 REPLY 1

‎06-20-2019 11:45 AM

HP Recommended

@ALSAADI99 

 

You need to contact HP Support directly (not this forum) for a warranty issue.

Use this link to contact them with...

Contact HP Worldwide | HP® Official Site

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