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‎09-11-2019 03:21 PM

HP Recommended
hello sir i have lost theUSB receiver of HP x4000 Wireless Mouse with Laser Sensor and i hope you can hple me with that. i saw so many youtube videos has the same issues some mouse's company can repair the device with the unifying receiver software, HP has the unifying receiver software of the HP x4000 mouse??
1 person had the same question
5 REPLIES 5

‎09-11-2019 11:17 PM

HP Recommended

Hello @emadbutaish 

 

Yes it uses HP Link-5 Technology. But if you need to purchase another USB receiver, you will probably have to buy another peripheral that also has it. HP doesn't sell Link-5 products anymore. You will have to search the web for a third party seller that might have it.

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‎09-12-2019 01:20 AM

HP Recommended

So what u saying is that there is no any solution to use my mouse again? I cannot unstall a software relate to the mouse so I can reconnect it😭

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‎09-12-2019 02:08 AM

HP Recommended

In your title you said you lost the usb receiver, yes? If so you need another receiver.

How would you connect the mouse with just software??? 😒

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‎09-12-2019 06:59 AM

HP Recommended

I can buy a USB receiver from Amazon but HP has the unyfaing software or not? 

 

https://youtu.be/4E6mgaSQT0g

 

See how the Logitech Company does

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‎09-12-2019 09:52 AM

HP Recommended

There shouldn't be any software to download as far as I know.

https://support.hp.com/us-en/document/c03128368

 

There is a driver for one of the link 5 wireless keyboards, but I doubt that do anything for what you need...

https://support.hp.com/us-en/drivers/selfservice/hp-wireless-link-5-keyboard/10193442

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