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10-30-2022 11:42 PM
I bought the monitor second hand and it came with a broken joystick. I cannot control ANY option in the OSD besides the few that the Omen app on the windows store lets me. Is there any possible way for me to change these settings remotely as it's slowly becoming more annoying that I cannot change settings. And no, I do not want it repaired HP, I don't have the money to fix this thing.
11-16-2022 08:20 AM
Welcome to the HP support community.
I understand that the OSD joystick is broken, I am glad to assist you.
There is no options to change OSD settings without the joystick.
This seems to be a hardware issue and requires one on one interaction to fix the issue.
I am sending you a private message withe the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee
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