cancel
Showing results for 
Search instead for 
Did you mean: 
roac
New member
1 0 0 0
Message 1 of 2
177
Flag Post

OMEN by HP Citadel Gaming Chair - spare part

HP Recommended
OMEN by HP Citadel Gaming Chair

The right side cover of the support bracket on my OMEN by HP Citadel Gaming Chair is broken and I would like to order a replacement. 

 

Unfortunately nothing can be found at all on the home page there is also no way to get in touch with the support team, so this i basically my last hope for help. Any hint how to get a replacement would be much appreciated

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
6,071 6,069 266 339
Message 2 of 2
Flag Post
HP Recommended

Hi @roac,

 

Welcome to the HP Support Community. I'd be happy to assist you with the replacement. brackets

 

 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal. 

  

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started: 

  

1) Click on this link

2) Click on Sign-in or select the product using the below step: 

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself! 

  

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.  

 

Hope this helps! Keep me posted.  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Have a great day!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation