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quxufe
Author
Level 2
16 10 1 0
Message 11 of 14
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HP Recommended

Turns out you have to enable macro function!

 

Check the user guide Page6 as follows

http://h10032.www1.hp.com/ctg/Manual/c06068457

 

 

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 21,213 2,622 4,122
Message 12 of 14
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@quxufe I'm writing on behalf of @The_Fossette as he's out for the day,

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad you found the solution to this concern.

Thanks for taking the time to let the community know what worked for you,

 

To simply say thanks for our efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead.

Riddle_Decipher
I am an HP Employee

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Dale31
New member
5 3 0 0
Message 13 of 14
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I have same problems one year on, its a joke HP

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Cheron-Z
Retired
Retired
4,444 3,519 251 646
Message 14 of 14
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@Dale31

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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