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Omen X 35 Flickering Issue
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Tutor
Posts: 6
Member Since: ‎03-31-2017
Message 21 of 30 (1,562 Views)

Re: Omen X 35 Flickering Issue

It doesn't matter what the issue is, they have failed to offer any solution beyond "return it and buy something else".

 

That should tell you everything you need to know.

Master's Graduate
Posts: 662
Member Since: ‎12-11-2009
Message 22 of 30 (1,536 Views)

Re: Omen X 35 Flickering Issue


NotVeryGood wrote:

It doesn't matter what the issue is, they have failed to offer any solution beyond "return it and buy something else".

 

That should tell you everything you need to know.


With that attitude HP has. I hope their gaming division completely fails and looks to be well on its way as it is. They have no idea wth they are doing over there. Accept how to burn through money and take customers for rides at their expense. 

Top Student
Posts: 5
Member Since: ‎03-30-2017
Message 23 of 30 (1,528 Views)

Re: Omen X 35 Flickering Issue

Unfortunetly I too am added to the list of people who have returned the monitor and purchased from a different brand.  My monitor came in with a weird issue of the stand was bent the right side of the monitor sat 3/4" lower than the left side the surface and base of the monitor are flat by a bubble level but the monitor had a lean.  I contacted HP first and than the omen team asking for a replacement base and said they don't offer it and than said they couldn't even offer me a replacement monitor and advised me to just return it to Amazon (orginal purchase place) for a refund and purchase another one.  I have returned it but for a refund, I should have learned my lesson when I spent $250 on a printer to use it twice and the third time it break to be told sorry it is out of warranty even tho it wasn't (5 months old)

Top Student
Posts: 5
Member Since: ‎03-30-2017
Message 24 of 30 (1,526 Views)

Re: Omen X 35 Flickering Issue

[ Edited ]

Sorry for the double post website kept giving an error telling me to try again later.  lol

Tutor
Posts: 12
Member Since: ‎04-05-2017
Message 25 of 30 (1,490 Views)

Re: Omen X 35 Flickering Issue

What monitor are you guys replacing it with?

 

Tutor
Posts: 6
Member Since: ‎03-31-2017
Message 26 of 30 (1,487 Views)

Re: Omen X 35 Flickering Issue


Brynwall wrote:

What monitor are you guys replacing it with?

 


Acer Predator x34....which has its own issues, but overall is a better panel, for gaming at least. I just wish it had the size, curvature, and build of the Omen. **bleep** shame nothing perfect exists out there, at any price point.

Tutor
Posts: 14
Member Since: ‎12-16-2009
Message 27 of 30 (578 Views)

Re: Omen X 35 Flickering Issue

No contacts at the moment about the problem any suggestions?

Tutor
Posts: 6
Member Since: ‎03-31-2017
Message 28 of 30 (575 Views)

Re: Omen X 35 Flickering Issue

A user over at Reddit said that Amazon is doing a recall and full refund for Omen X35 purchases. They said that HP cannot fix the issue with software as previously thought.

 

So... yeah

Tutor
Posts: 14
Member Since: ‎12-16-2009
Message 29 of 30 (569 Views)

Re: Omen X 35 Flickering Issue

I rcvd an email from Amazon Italy they are telling me that the monitor is going to be withdrawn from the market due to problems and to wait for new revison, but my model has no flicker issues at all at the moment, i blought it on 18th april

Tutor
Posts: 12
Member Since: ‎04-05-2017
Message 30 of 30 (549 Views)

Re: Omen X 35 Flickering Issue

Hopefully I get that same email in the US...

 

 

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