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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-06-2019 09:49 AM

HP Recommended

@Zack1104  wrote:

"I have been having a problem with my gaming mouse caused by holding down the left and right buttons at the same time, after a few seconds the scroll wheel flashes and input from the mouses stops. "

 

Answer:

For the OMEN 600 gaming mouse...

Holding the right and left mouse buttons for 3 seconds resets the mouse back to default settings for both DPI and LOD.

There is no way to change that, its physically designed this way. There is no bios reset or any other work around to fix it.

 

Whoever typed up the manual for HP neglected to mention this in the instructions.

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‎02-08-2019 12:33 PM

HP Recommended

I'm very confused, I don't understand how every mouse of this type are all corrupted, I just want to know a way to disable this. All it is is when you hold left and right click for like 5 seconds the scroll wheel flashes white I think twice and you stop clicking.

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‎02-09-2019 03:15 AM

HP Recommended

OK, thanks for telling me

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‎02-28-2019 12:39 PM

HP Recommended

@Zack1104 

 

Another user claims this update fixed his Omen 600 mouse issue.

If you still have the mouse, could you try the fix and report back if it works?

Download and run this file while the mouse is plugged in...

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-mouse/16172072/model/16172073

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‎08-30-2019 10:16 AM

HP Recommended

I had the same problem with my OMEN mouse 600 and this worked for me. I'm so glad i can finally empty a clip by holding leftclick and rightclick without having my mouse stop 3 times!

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‎08-30-2019 06:45 PM

HP Recommended

One thing to mention as was discovered later after the firmware update. It fixes the R/L button action, but it will also disable the ability to reset the mouse settings to default. So you have to decide which ability is worth more to you. Once its updated, it cannot be reversed.

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