• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-19-2022 12:27 PM

HP Recommended
Product: HP Reverb G2 Virtual Reality Headset

Bought the new Reverb G2 version 2 on the current sales. Following setup process until Windows Mixed Reality cannot detect the headset during the setup. I can see the headset in Device Manager, but it just will not get past the Mixed Reality  Portal detection. The headset is basically useless at this point. 

I have up to date, Windows, Graphics Drivers, BIOS.

 

 

Category:
1 person had the same question
2 REPLIES 2

‎11-19-2022 05:01 PM

HP Recommended

Just got mmine today and same problem. Can't get past this problem. Tried to connect with usb or usbc and can't install the headset.

Was this reply helpful? Yes No

‎11-19-2022 05:58 PM

HP Recommended

FYI per what I found digging around, if you have a 3090Ti it might be a known issue...

https://nvidia.custhelp.com/app/answers/detail/a_id/5382/

Also a reddit thread pointed out some potentially solution with using a repeater...
https://www.reddit.com/r/HPReverb/comments/wbd2ex/compatibility_between_geforce_rtx_3090_ti_and/

Ordered those and now gonna see when the stuff comes on Monday if that helps...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.