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GADzilla
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Message 1 of 2
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Scroll wheel does not work

HP Recommended
x9000 gaming mouse
Microsoft Windows 10 (64-bit)

I have a Omen X9000 mouse that I bought 27/08/2018. After four months, the wheel was buggy, when scrolling, jumps up and down occur. At first, I did not betray this value, but now it’s impossible to use the mouse. I have enough HP products and they all work well. But this mouse ...

Tell me what to do, I do not want to be disappointed in the line OMEN from HP.

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1 REPLY 1
Photoray002
Level 15
Level 15
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Message 2 of 2
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HP Recommended

Hello @GADzilla 

 

IF the mouse was acting buggy in the beginning, dont hesitate to take it back to the store for a replacement.

You can still contact HP  Support and do a warranty claim since its been under a year of ownership.

Contact HP Worldwide | HP® Official Site

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