• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
x9000 gaming mouse
Microsoft Windows 10 (64-bit)

I have a Omen X9000 mouse that I bought 27/08/2018. After four months, the wheel was buggy, when scrolling, jumps up and down occur. At first, I did not betray this value, but now it’s impossible to use the mouse. I have enough HP products and they all work well. But this mouse ...

Tell me what to do, I do not want to be disappointed in the line OMEN from HP.

thank.T3JI1URNn4g.jpg

 

JCjuP2E3QOA.jpg

 

1 REPLY 1
HP Recommended

Hello @GADzilla 

 

IF the mouse was acting buggy in the beginning, dont hesitate to take it back to the store for a replacement.

You can still contact HP  Support and do a warranty claim since its been under a year of ownership.

Contact HP Worldwide | HP® Official Site

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.