Static noise in headphones

[Gillgames]

I bought recently omen mindframe prime. But from first monent that i pluged headphones in to pc i was able to hear noise coming from headphones. (not from mic) Noise is reamining even if i mute sounds on my pc or disable mic. I tried headphones on anoter computers with same result. I have OMEN control center instaled. (I have sidetone turn off) Noise in headphones is reamaing static even if i change volume. So noise can be overpowered by sound. But it is annoining when you are not listening anything or on low volume.

Is there any way to fix this?

[KrazyToad · Accepted solution]

@Gillgames

Welcome to HP Community

I have gone through your Post and would like to help

Since the issue with the Headphones persists with different computers, please contact HP Support in your Region

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

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