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- Re: Valorant, LoL crashed

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04-05-2025 03:20 AM
When i play valorant, it crashed when i alt tab but when i use an other display it does not crash. I reset my laptop but it does not repair this problem how can i fix that
04-07-2025 02:09 PM - edited 04-07-2025 02:10 PM
@Gloryakaabum, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you're experiencing a Valorant crash when alt-tabbing, but only on your laptop display, not when using an external monitor. This strongly suggests a graphics driver or display mode issue, likely tied to switchable graphics (iGPU/dGPU) or refresh rate/resolution mismatches.
Update Graphics Drivers
Since your laptop is a Victus 16, it likely uses AMD Ryzen + AMD/NVIDIA GPU.
>For AMD (CPU + GPU):
- Go to https://www.amd.com/en/support
- Use Auto-Detect or manually install the latest Adrenalin drivers.
>For NVIDIA (if your GPU is NVIDIA):
Make sure both iGPU (AMD Radeon) and dGPU (NVIDIA/AMD) are updated.
Disable Fullscreen Optimization for Valorant
Sometimes alt-tabbing issues are caused by fullscreen mode.
- Go to: C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64
- Right-click on VALORANT-Win64-Shipping.exe
- Properties > Compatibility tab:
- Check “Disable fullscreen optimizations”
- Click Change high DPI settings → check Override high DPI scaling behavior
Force Valorant to Use Dedicated GPU
- Right-click desktop > Display Settings > Graphics Settings
- Add Valorant (VALORANT-Win64-Shipping.exe)
- Set it to High Performance (forces dGPU)
Match Display Refresh Rate
>Make sure both internal and external displays use the same refresh rate, ideally 60Hz or 144Hz.
- Right-click desktop > Display Settings > Advanced Display Settings
- Select your internal display and set to match the game's target refresh rate
Disable Switchable Graphics (optional)
If the issue persists, and you’re comfortable:
- Enter BIOS (usually press ESC or F10 at boot)
- Look for Graphics or Switchable Graphics
- Set to Discrete GPU only (disables hybrid graphics)
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support
04-07-2025 07:55 PM
Thanks for ur reply but it does not fix this problem. I remember when i delete all drivers off nvidia. This game doesn't crashed but because dont have driver this game so lag, low fps. When i install new driver it continues crashed. I meet this problem when i download a game and it need download some mircosoft visual. After that i meet that problem. A lot of games have this problem
04-10-2025 01:07 PM
@Gloryakaabum Thank you for your response,
I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Max3Aj
HP Support