hp reverb g2 error 7-14

[Naticus]

Wanted to come back and say that I was finally able to get this working now!  I did have to use the USB-C to USB-A adapter as both my USB-C ports were non-functional for the HMD.  After that I was all good to go.  Also managed to get ReVive to work for my old Oculus games too, so I was just having victory after victory tonight.

[callsignblitzen]

Strange, I tried all my 3.0 ports with thr adapter and my USB C port on my mobo to no avail. I wonder if Windows pushed a WMR patch? Still, glad yours is working, im yet to get mine working but will keep pushing onwards. 

[Mik_Island]

I've also had this problem on my Asus Tuf x570. I was getting error 7-14 on all my back panel usb ports. It worked on a front panel usb port, but only at 60hz and without audio. I just installed a pci-e usb 3.0 card and using that it now powers up and detects the headset properly. However, further into the setup I got an error 13-14, unable to initialize at 90hz. A reddit post I found suggests it could be a hololens driver issue, caused by the most recent update to the driver.

It works in 60hz mode, including audio.

[RobinVane90]

Finally got the G2... and now it doesn't work because of my AMD x570 motherboard?? Please fix this, I want to play right now!!

[RobinVane90]

But it shouldn't be like this.. it should just work: a finished, shipped product!! HP: fix this!

[chuckyou999999]

I spent $50 on usb 3.1 type c pcie card and I am still getting "error code: 7 - 14. Thanks for that

[RobinVane90]

Make sure the PCI-e is connected to your power supply as well. I have a AMD x570 motherboard and now the G2 works for me (with a cheap PCI-e express card, connected to power supply)

[NervousEnergy]

Which somewhat tells me that Asus may have screwed up on the physical design and the USB 3 ports aren't pulling spec on power, and the Reverb G2 requires every bit of spec.  That may not be fixable with a software patch.

The USB 3 C port on my 2080 Ti is working perfectly, other than the issue of having to unplug and re-plug to get the headset to fully wake up (sound comes one when firing up WMR but no video).  Once I finally luck into a 3080, though, I'll have to do the same thing and get a SATA powered USB 3 PCIe card.

[chuckyou999999]

Got it to work, but still a mess. With the added pcie usb 3.1 card (powered from psu) I still had problems. I eventually somehow got it to work while plugging the usb type-c (using type-a adapter) to the front panel usb ports. I guess this may be because this has a different sata cable ran to it other than what is on the motherboard. I still can't get steamVR to detect my headset.

[Naticus]

@chuckyou999999 did you make sure to also install "Windows Mixed Reality for SteamVR"?  You need both of those for any WMR HMD.  It took me a bit to realize this as well.