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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
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‎04-23-2025 03:48 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i'm using the X220 Backlit gaming mouse and i can't find the serrial number

1 REPLY 1

‎04-24-2025 10:50 AM

HP Recommended

@JC_beluga, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

The HP X220 Backlit Gaming Mouse features a polling rate of 1000 Hz, meaning it reports its position to the computer 1,000 times per second, which is 8 times faster than standard mice.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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