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‎11-30-2019 02:15 PM

HP Recommended
Product: Omen command center
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to use the omen command center and I downloaded it but it won't see my location.

I'm on a desktop using LAN and it doesn't have wifi. Windows 10 says that my location is being used but it still says that it can't find me. And my phone is too old to download the omen app since it's a galaxy S4.

How the hell do I get it to read my location??? photo_2019-11-30_16-14-31.jpg

4 people had the same question
2 REPLIES 2

‎11-30-2019 07:33 PM

HP Recommended

@PrinceMai 

 

I hadn't tried it without WiFi so I tested it on two different machines and got the same error warning as you are.

Apparently its set up for only using WiFi as its Geo location tracker. I tinkered around a bit and found no way to change this.

 

All I can do is ask HP and see if they have a fix for it. I don't imagine there will be though. I've seen other tracker software in the past that required WiFi enabled to work more accurately also, so this might be one of the reasons the OCC is requiring it. IDK

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‎11-30-2019 10:59 PM - edited ‎11-30-2019 11:00 PM

HP Recommended

Hopefully they fix that soon cause I can't use the app on my phone haha.

some of us desktop users are on LAN hp!

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