The HP Community is here for you.
08-05-2015 02:31 AM
I am still having issues with the omen control software not working. I have installed the latest drivers for everything, I have downloaded HP System Event Utility software and done what other people have recommended, but nothing has worked. I am really stuck for what to do! So please could someone give me a solution to fix this problem. Thanks
08-05-2015 09:36 AM
HP Omen Controls are now working. Download the latest HP Support Assistant: http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...
Then click "Check for Updates and Messages" once it is installed. Install the update called "HP System Event Utility" and it fixes the keyboard issues that everyone has been having.
08-06-2015 06:16 AM - edited 08-06-2015 06:20 AM
I beleive i have a fix for this issue.
The steps i followed were
1. Un-install the omen control on remove program for windows 10 control panel.
2. Restart the OMEN
3. Start hp recovery and scroll down to find omen control.
4. tick it and click on install.
5. After reboot the software works.
This installs the previous version of omen control which works fin on win 10.
Note : I worked on my laptop there's no guarantee it will work everywhere.
Anyone who tries this Lemme know if this works.
Long Live the OMEN
08-06-2015 07:36 AM
Finally I got the fans working again but for some reason my toggle shortscuts (FN+F and FN+T ) are not working so I have to bump up the fans manually by opening omen control everytime. And when I restart my omen, the option I have ticked to disable the trackpad when mouse is present resets itself. Anyone else having similar issues?
08-12-2015 05:14 PM
Is it just me? Nobody else seems to have commented so perhaps it is. The six progammable keys (they are on the far left) do not work at all. The HP has fixed the lighting problem with the Omen Control, and also the fans. But the 6 gaming keys on the left are DEAD. Unless it's just me? Any feedback much appreciated.
08-13-2015 11:32 AM
What version bios are you at? I am on F.26 rev.A.
08-13-2015 06:55 PM
Macro keys are functioning for me as well.
I did revert back to the original version of Omen Control while looking into recovery options.
Not sure if I should mark this thread as "solved". It looks like folks are still having some compatibility issues and it seems like there hasn't been a refresh of the OC software for Windows 10 yet, even though a bunch of other drivers and applications have been updated.
08-14-2015 04:13 PM - edited 08-14-2015 08:58 PM
I also have no functionality with the 6 programmable keys. They just repeat the same characters as the key to the right (ex. P1=ESC P2=` P3=TAB ...etc). Tried all the steps here and unfortunatilly I still have the same problem.
I contacted HP's tech support and ran through basic troubleshooting with drivers. They have escalated my case to an "Escalations Manager" who gave me the number for tech support . They are calling me sometime today, so I will report back here if they are able to fix it.
[ UPDATE ]
I worked with the tech support in India. They were not as helpful as I would have liked... but what else is new? After speaking with two of their techs I was not able to get the problem fixed. They wanted me to downgrade to windows 8.1 and then re-upgrade (no thank you).
However, I did get the programmable keys working again.
I ended up uninstalling the omen control center and then reboot the computer. Then I downloaded the Omen control Center software for 8.1 from the hp Software and Drivers page ( http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70894.exe ). This is an updated version of the Omen control center with a few new features [macros]. Much more funcional than before.
*** Don't try to install the one that is already on the computer. Download a fresh copy.
Hope that helps. I would be happy to troubleshoot this with anyone who is still encountering this issue. Dont waste your time with HP's tech support