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MGG97
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Message 1 of 2
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2.1 gb of RAM is hardware reserved

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HP Pavilion Gaming Desktop 690-0010

For some reason it is showing that 2.1 gb of my RAM is hardware reserved. It is not the RAM stick because i bought 2 new ones but the it still reserves 2.1gb. How can I fix so I can use all the RAM.

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Paul_Tikkanen
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HP Recommended

Hi:

 

I think your dilemma has to do with this...

 

https://support.hp.com/us-en/document/c06526774

 

This seems to only apply to models with AMD Ryzen processors and chipsets.

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