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08-03-2020 01:38 PM
Having just replaced my 250 Gb SSD with a 1Tb SSD I have discovered a) That my Desktop is a Gaming PC (I don't do gaming) and b)That there are 2 external drive bays at the top for slotting in Hard Drives
I can find instructions for replacing hard drives in these bays but are there any anywhere for how you fit one in the first place (just slid one in and it wasn't recognised.
08-03-2020 07:51 PM - edited 08-03-2020 07:52 PM
@woldsweather , welcome to the forum.
Here is a guide to help you remove and install a hard drive in the top bays: http://h10032.www1.hp.com/ctg/Manual/c05535552
You will have to use a 3.5" hard drive in the tray. Once it is installed in the tray, when you insert it into the bay, it should match the connectors inside the bay.
I had the same setup at one time. I had no problems with a 3.5" drive, but could never get a 2.5" to match the connectors even with an adapter.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-04-2020 01:57 AM
Yes I had seen that but was looking for more detail of how to do it from scratch. In particular when I fitted a drive in the slot last night none of the computer screws I have would fit so wondered what type were needed.
08-04-2020 03:44 AM
What screwws are required to secure the drive. I have connected the drive to the bay but it won't slide in as the heads of the screws prvent this. These are normal PC screws I have saved over the years. What is the full name of the correct screws?
08-04-2020 12:15 PM
Here is a guide that will help you: https://support.hp.com/us-en/document/c05538950
Watch the video for the type of screws that are required to hold the drive in place in the drive tray. You may have to check with a local computer shop to get the exact screws, if you don't have them. They appear to have flat heads which will allow the tray to be inserted into the bay.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-08-2020 05:08 AM - edited 08-08-2020 05:12 AM
Hello
have you finally succeeded @woldsweather ??
finally, what have you installed in the bay, a sata 3.5 hard drive, or the SSD certainly in 2.5?
in the document given by @old_geekster , it is a sata 3.5 hard drive
https://support.hp.com/us-en/document/c05538950
if you have an SSD it is not the same!
It must be well fixed, and that the connectors are placed correctly in the box then!
Then you have to check in disk management if it is present!
if the disc is blank you must have what is written here disc 2
if the disk is not empty, you must have what is in disk 0 or for example in disk 1!
it is according to the partitions that are already created on the disk
give a screenshot of your computer like here, it might help!
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08-08-2020 07:27 AM
is your hard drive new?
have you tested both compartments?
normally, there is nothing special to do, you fix the hard drive in the case, then you have to push it all the way into the compartment.
There are already connectors, which must be connected in the tower!
If the hard drive does not work in both cases, and you place it correctly, either it is defective, or by bad luck the two have not been connected.
It will therefore be necessary to check by opening the computer!
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