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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
Locked

‎10-19-2020 09:08 AM

HP Recommended
Product: OMEN by HP 15-dc1109nf
Operating System: Microsoft Windows 10 (64-bit)

Hey, since yesterday, my screen is showing me (with a grey rectangle) when I press the caps lock key, same for the numpad key, I need some help to disable it, thanks !

1 REPLY 1

‎10-22-2020 07:37 AM

HP Recommended

@Sporekid_

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • Can you share an image of the icon you are seeing on the screen?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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