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‎12-19-2018 08:08 PM

HP Recommended
Product: OMEN by HP Desktop PC - 870-213w
Operating System: Microsoft Windows 10 (64-bit)

I just picked up some new ram https://www.newegg.com/Product/Product.aspx?Item=N82E16820231888

Its not going up to 2400mhz only 2133 I dont see a place in the bios where i could adjust this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-20-2018 04:38 PM

HP Recommended

Hi,

 

You must have a Pavilion Power Chassis. I missed that. Your PC supports 2400 with PPC.

 

Can you see what HP has installed. I have seen HP use Samsung RAM. Check the timings the CAS Latency using the ZIP version of CPUID (Link).

 

Some HP consumer motherboards are very finicky when it comes to RAM.

 

Have you tried looking at Crucial RAM (Link)?

 

Regards

View solution in original post

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6 REPLIES 6

‎12-20-2018 03:54 AM

HP Recommended

Hi,

 

HP consumer PCs don't allow overclocking.

 

The RAM you purchased will only run at 2133 MHz.

 

Regards

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‎12-20-2018 04:21 PM

HP Recommended

So what ram can i use ? The Ram it cam with is running at 2400. 

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‎12-20-2018 04:38 PM

HP Recommended

Hi,

 

You must have a Pavilion Power Chassis. I missed that. Your PC supports 2400 with PPC.

 

Can you see what HP has installed. I have seen HP use Samsung RAM. Check the timings the CAS Latency using the ZIP version of CPUID (Link).

 

Some HP consumer motherboards are very finicky when it comes to RAM.

 

Have you tried looking at Crucial RAM (Link)?

 

Regards

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‎12-20-2018 05:19 PM

HP Recommended

Yes i remember Crucial has there website where they can show you what will work. Im surprised HP doesnt have XMP 2.0.

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‎12-20-2018 05:26 PM

HP Recommended

Hi Sydneyblue475,

 

You're very welcome.

 

PC manufacturers don't support any BIOS overclocking on their proprietary motherboards.

 

Regards

 

 

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‎12-20-2018 05:26 PM

HP Recommended

I forgot about Crucial. This will work perfect because the speads start at 2400 so doesnt need xmp 

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