Every cpu/gpu intensive game crashes after couple of minutes on my HP OMEN by HP GT15-2300ng

[Bill_To]

Greetings @Beltano 

Looks good.

You have some CPU power limit exceptions, but otherwise the PC should be fine.

Intel CPUs are power hungry.

Regards

[Beltano]

Hello Bill_To

It really helps with the cpu package temps when I increase in-game settings that are more heavy on the gpu. Much more stable this way.

Thank you for the help!

[Bill_To]

Greetings @Beltano 

My pleasure.

You did the heavy lifting to figure this out.

I'm not a big gamer but I build gaming PCs. I use good components and hit the systems very hard to ensure the PCs: are quiet and cool, run stable. and perform well.

Regards

[Beltano]

Hello Bill_To

That's nice. With this new pc, I'm forced to do more research and learn how to fix things.

If anything goes bad, I will post it here.

Have a nice weekend!

[Bill_To]

Greetings @Beltano 

Sounds good.

Have a great weekend.

Regards

[Beltano]

Hello Bill_To

As of today there are more game crashes, bluescreens and hardware failures on the new pc. Windows is so unpredictable, although I optimized everything. The windows installation must be corrupted from the start because there are still some drivers that are interfering with the hardware. If it's not working anymore, I have to reinstall windows 11 completely or to revert the system to the original state with the HP website tool.

How do you figure out which drivers are important to download?

[Bill_To]

Greetings @Beltano 

Your PC is acting very erratic so it's difficult to pinpoint a hardware problem or a Windows problem.

The chipset driver and graphics driver would be items of interest.

You should do a HP Cloud Recovery. The HP recovery image would have all required drivers needed for the PC to run correctly.

Check Device Manger to verify the PC has no driver/hardware problems.

Don't do any memory overclocking. Don't modify any stock OS settings.

Then do necessary Windows security updates.

Put the PC through it paces to see how things go.

The PC would have a hardware problem if it is unstable using the HP factory image.

Regards

[Bill_To]

Greetings @Beltano 

There is a BIOS update for your PC to fix Intel CPU problems.

I don't know if it safe to try this update since your PC is unstable.

The update could brick the MB if the PC crashes during the update.

Regards

[Beltano]

Hello Bill_To

Thank you for the recommendation. That is my plan to do when I get a new USB Stick with a bigger storage capacity.

In the first few days of having the new pc, I have installed too many HP drivers without checking if it was really needed. Upgrading to Windows 24H2 was also a bad move. That way there was no chance to figure out where the problems are originated. HP Cloud Recovery seems to be the best solution to prevent me from doing more damage. A hardware failure is still possible and I cannot completely exclude that.

The BIOS firmware right now is Version F.27 from 09/27/2024. You are right, the new version is F.27 Rev.A which should fix the CPU.

What if I change the BIOS setting to auto and skip the XMP profile for the moment?

[Bill_To · Accepted solution]

Greetings @Beltano 

My pleasure.

Yes, no overclocking of any kind.

Regards