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‎12-13-2020 03:29 PM

HP Recommended
Product: Example: Pavilion TG01-0030
Operating System: Microsoft Windows 10 (64-bit)

I got a new HP Pavillion tg01-0030 gaming PC. I discovered the fan on the power supply spins for a half second at start up and than goes off.I than got an update for my BIOS from HP and after installation it turned off another fan located in the back.I am not sure what to do as.I now only have a fan working on the mother board and in the graphics card.When.I play a game the inside of my computer case gets extremely hot.Any ideas on what could be causing these fan issues?Thanks.

4 REPLIES 4

‎12-15-2020 02:32 PM

HP Recommended

@Norman68 

 

Which bios was installed?

Press Ctrl/Alt/S for the information window to pop up and the bios version is in that.

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‎12-15-2020 02:52 PM - edited ‎12-15-2020 02:53 PM

HP Recommended

While I wait for you to respond:

if you have anything less than bios version F.23, then install this bios update...

https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106104.exe

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‎12-15-2020 02:56 PM

HP Recommended

The power supply fan behavior is normal, it only turns on with higher load and temperatures, but the back case fan is an issue for sure. As the expert suggested check out if you are on the latest bios. 

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‎12-15-2020 03:37 PM

HP Recommended

Ya, I was going to get to PSU next. The latest bios update was supposed to fix the sys fan issue. Let me know what you have.

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