cancel
Showing results for 
Search instead for 
Did you mean: 
dray121
New member
1 0 0 0
Message 1 of 2
502
Flag Post

HP 25x and free sync not working

HP Recommended
HP 25x 144hz monitor
Microsoft Windows 10 (64-bit)

Hi, I'm using an HDMI 2.0 Cable to run 144hz and free sync, it says free sync is on when I apply it in the monitor settings but when I attempt to go into AMD Radeon Software to turn it on, it says that Radeon Free Sync is not supported, but it is stated very clearly that this is a 144hz free sync monitor. Can anyone help me with this? Is it because i'm not using display port?

1 REPLY 1
Photoray002
Level 15
Level 15
12,665 12,443 1,306 4,290
Message 2 of 2
Flag Post
HP Recommended

Hello @dray121 

 

I have heard from others that you have to use Display Port to get FreeSync to work.

But you have to enable FreeSync in the monitor itself first.

Go to the left button and navigate to Color Control and then Viewing Modes and select Gaming - Free Sync. 

 

If Gaming-Free Sync is not there, try this...

Navigate to  Image Control

Select Response Time and set it to level 5 (Fastest)

Exit out, then back in and try enabling Free Sync again.

 

Does this help?

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation