10-31-2018 02:09 PM
I have bought HP 27q monitor that should have AMD freesync function (according to the site I have bought it on) but I am not able to enable it. Using RX580 8GB graphic card and DisplayPort cable.
Can anyone help me?
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11-01-2018 02:38 AM
I fear you may have been taken for a ride - cannot see Freesync explicitly mentioned anywhere here:
Give HP a call and clarify - if Freesync is not available, you should be able to return it to the store for a full refund.
11-01-2018 04:24 AM
There are different versions of the HP 27q.
This could be why the confusion. What website did you see the info?
HP Value 27q 3FV90AA No Freesync
HP Pavilion 27q 1HR73AA Yes Freesync
HP Pavilion 27q 1HR74AA Yes Freesync
11-01-2018 07:54 AM - edited 11-01-2018 07:55 AM
Ya I absolutely saw the post. Carefully read my response.
It doesnt have Freesync. Some get the Value and Pavilion models mixed up. Thus I asked what website he found the info on as he mentioned that's what the website claimed.
11-03-2018 03:11 AM
I have double checked the links you have sent me and it is as you (and others below) said. A have the version that do not have the FreeSync function although the site claims that the monitor have it.
I will try to get the refund and warn them that that have wrong info on the site.
Thank you for help. 🙂