HP Omen 30L GT13 CPU Overheating

[JKOmen30]

 Hi - 

I have a relatively new Omen 30L. My processor consistently hits 90+ Celsius under load. I have not messed with anything. The system will then crash and reboot after several minutes (assuming this is a failsafe so nothing gets damaged.

I am playing a Total War game which I reduced to Medium graphic settings and it still overheats. Not sure what is going on but I do not think this should be happening. Fans are noisy but I do not mind that as long as the temps are safe.

MODEL
OMEN 30L Desktop GT13-0xxx
SERIAL NUMBER
[Personal Information Removed]
OPERATING SYSTEM
Microsoft Windows 11 Home
- Release ID: 2009
- Version: 10.0.22000
- Build: 22000
CPU
Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz
- Clock speed: 3601MHz
- Description: Intel64 Family 6 Model 165 Stepping 5
GPU
NVIDIA GeForce RTX 3080
- Refresh rate: 143Hz
- Driver version: 31.0.15.1694
RAM
HP37D4U1S8ME-16XR
- Capacity: 16GB
- Type: DDR4
- Default clock speed: 3200MHz
HP37D4U1S8ME-16XR
- Capacity: 16GB
- Type: DDR4
- Default clock speed: 3200MHz
AUDIO
USB Audio Device
Realtek High Definition Audio
NVIDIA High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

OS Name Microsoft Windows 11 Home
Version 10.0.22000 Build 22000

System Model OMEN 30L Desktop GT13-0xxx

System SKU 236B5AV

BIOS Version/Date AMI F.20, 8/27/2021

[ub6424]

Hello @JKOmen30 

Sorry to hear that you are having problems ... I would like to help you.

(1) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

(2) Enable Ultimate Performance Plan in Windows 11

(3) Please report your results

[JKOmen30]

Hi -

Setting the maximum processor percentage to 98% really helped.

I would say I think that it is a bit slower now though. Temp stays around 80-90 Celsius which is much better.

Should I also do step 2 or is it a one or the other solution?

[ub6424 · Accepted solution]

Hello @JKOmen30 

---

@JKOmen30 wrote:

Hi -

Setting the maximum processor percentage to 98% really helped.

I would say I think that it is a bit slower now though. Temp stays around 80-90 Celsius which is much better.

Should I also do step 2 or is it a one or the other solution?

---

You're welcome !

(1) Please create Windows system <restore point>

Restore point description: "step 1: maximum processor percentage to 98%"

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Run several tests. Play games and monitor temperatures

(3) Continue with step 2 " Enable Ultimate Performance Plan in Windows 11 "

(4) Reboot

(5) Please create Windows system <restore point>

Restore point description: "step 2: Ultimate Performance Plan enabled"

How to Create a System Restore Point on Windows 10 or Windows 11

(6) Run several tests. Play games and monitor temperatures

(7) Please report your results

[ub6424]

Hello @JKOmen30 Please report your results

[JKOmen30]

Still testing. Definitely a little bit slower but the temps seem to be below 90 on ultra settings for some stuff. Can still hear it rev up a bit. Fans quieter for the most part too. 

Thanks for the help. Will post again if anything changes.

[ub6424]

---

@JKOmen30 wrote:

Still testing. Definitely a little bit slower but the temps seem to be below 90 on ultra settings for some stuff. Can still hear it rev up a bit. Fans quieter for the most part too. 

Thanks for the help. Will post again if anything changes.

---

You're welcome !

Good luck