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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-22-2019 07:07 AM

HP Recommended

Hi @jarjared

 

I have sent you a private message with the contact details. 

 

Let me know if you have any other questions. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day ahead.

 

 

Asmita
I am an HP Employee

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‎01-04-2020 12:06 AM

HP Recommended

What was the outcome with this issue?  I had this happen to me right out of the box.  Support recommends I return the computer.  What a buzz kill. Hope you made out okay..?

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‎01-04-2020 12:47 PM

HP Recommended

I wasn’t able to resolve it.  I can work around by temporarily adjusting screen resolution but it is far from ideal.  I’m hoping an omen command centre update ultimately fixes this.  In the meantime it is very annoying but not annoying enough to return my pc and start from scratch.  I also have no confidence another pc will be any different - it seems an app issue when used with an ultra wide monitor.

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