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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
HP Recommended
Microsoft Windows 10 (64-bit)

hi 

i got this failure ID code OTWG9R-811BQP-X875MA-60U903 what i can do the pc not under grantee 

thanks 

2 REPLIES 2
HP Recommended

@aziz30 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10/11. please use Cloud Recovery tools


                   https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards.

BH
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HP Recommended

thank you 

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