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03-04-2021 02:10 PM
Ive have this hp omen x25f for a over a year now and ive only used the joystick like 3 times and now it broke without even applying pressure. It just snapped in half when i was trying to adjust a monitor setting. Has anyone else had this issue?
03-05-2021 03:01 AM
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Since this is a Hardware issue, please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
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I Am An HP Employee
03-18-2021 07:08 AM
Thank you posting back.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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