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‎08-04-2021 03:25 AM

HP Recommended
Product: Hp Omen 870

I’m sort of panicking right now. I went in my bios and wanted to see how my Intel Integrated Graphics compete with my GTX 1070. I turn on integrated, then change it to my primary gpu, reboot, black screen. I can’t boot into an OS, BIOS, nothing! Maybe my integrated is dead somehow?

 

But I had a look online and I’ve heard you can reset your cmos battery to factory reset the bios settings. That seems to be my only hope. But where is it? I think I may see it, but its under my gpu. Is there any other simpler solutions than this?

 

Video: https://imgur.com/gallery/vC7YcW2

 

Any help is appreciated 🙂

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3 REPLIES 3

‎08-04-2021 07:34 PM

HP Recommended

@Gavin19 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎08-05-2021 06:46 PM

HP Recommended

Thanks for replying The Product Number is “Product No.Z5M59AA#ABA” Model number is “Model No. 870-244”

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‎08-05-2021 07:02 PM

HP Recommended

You are welcome, @Gavin19!

 

Here are the Motherboard Specifications for your computer.  If you look at the section titled "I/O Ports and Jumpers/Jumpers, it shows you how to clear the CMOS.  The CMOS is a chip that stores the settings for the BIOS/UEFI.  The information is most likely not being reported correctly.  Clearing it will restore the original settings.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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