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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
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‎12-10-2023 01:42 PM

HP Recommended
Product: OMEN by HP 40L Gaming Desktop PC GT21-1000i (6C1Q7AV)
Operating System: Microsoft Windows 11

I have an RGB keyboard that still lights up when I shut down my computer. Is there any way to disable this? Or is my keyboard the issue?

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1 REPLY 1

‎12-13-2023 05:25 PM - edited ‎12-13-2023 05:36 PM

HP Recommended

Hi @michiel14 

 

Welcome to the HP Forum.

 

Many newer PC's have a power off USB charging option on some USB ports.

 

You might be able to disable this in Omen Command software or in the BIOS.

 

Or connect the keyboard to a different USB port which does not have the power off option.

 

Lastly, open Device Manager in Control Panel. Open Universal Serial Bus Controllers.

 

Right-click on each device. Select Properties.

 

Select Power Management. Check Allow the computer to turn off this device to save power.

 

Regards

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