Hp omen 15 CPU temperature

[AntoineBrtz]

Hello, (sorry for my bad english)

For some time i have been watching my CPU temperature because my pc seemed very hot. When i play games like valorant, the temperature of my CPU goes to 93-97 degrees while the graphics of the game are low and valorant is known to be well optimized. In other game that are a little bit more greedy as lost ark the CPU can reach 99 degree. I wonder if CPU will last long with these temperature.

My CPU : amd ryzen 5 5600H with radeon graphics

Picture of my PC : 

Greetings 

[ub6424]

Hello @AntoineBrtz 

When was the last time the <thermal paste> of the CPU and GPU was renewed?

Kind regards

[AntoineBrtz]

Hello @Ub6424, thanks for help

I bought my PC last year in august and the thermal paste is the orignal one that was there when i bought it.

[ub6424 · Accepted solution]

Hello @AntoineBrtz 

! Attention !

With constant overheating, the thermal paste for CPU, GPU and bridges

dries out and loses its function and must therefore be renewed !

If you do not change this condition, notebook/mainboard/components will suffer partial or total damage.

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed

  High quality thermal paste should be used !

- The function of the fan(s) must be checked

- Short circuit test ( if required )

- charger/battery test

- Components test

- General cleaning ...

--- HP warranty valid -> Contact HP Support

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

For me, the case is closed ...

Good luck

[AntoineBrtz]

Thanks you for your help

I will replace the thermal paste in a few days and i will see if the temperature drop.

Regards,

Antoine

[ub6424]

Hello @AntoineBrtz 

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Please report your results

[AntoineBrtz]

I post the result here ?

the System SKU/product number are not private ? 

[ub6424]

---

@AntoineBrtz wrote:

I post the result here ?

the System SKU/product number are not private ? 

---

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to post here in the community.

Kind regards

[AntoineBrtz]

Référence (SKU) du système 398W6EA#ABF

Version du BIOS/Date AMI F.05, 04/02/2021

Im french so language is french 😉

[ub6424]

Hello @AntoineBrtz 

Here you will get the most important documentation for your notebook:

Download --->>> Maintenance and Service Guide

• Prepare the computer for disassembly (Preparation for disassembly on page 31).
• Remove the bottom cover (Bottom cover on page 31).
• Remove the solid-state drives (Solid-state drive on page 32).
• Remove the battery (see Battery on page 37).
• (Starting at) Page 41 Component replacement procedures

Good luck / Bonne chance 😊