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- Hp omen gaming hub is not opening

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12-03-2021 08:42 AM - edited 12-03-2021 08:45 AM
Hello,
the hp gaming hub have started to have an infinite loading screen in my hp omen.
I have try to reinstall it, and restart my computer but it didn't work.
One time a had this problem and I decided to reboot my computer (Not just for this problem) and it worked again.
After some month, it started again.
I have try to do all the update of windows 10 and it have not worked.
I have try to do that too:
I have try to uninstall the softwear and after run ccleaner and It didn't work too x_x.
When I open again the gaming hub,
I have this screen and I need to go to the task manager to close it:
Is this possible this is a bios problem or something like that?
I don't know how this program work.
Thank you for your help!
Solved! Go to Solution.
Accepted Solutions
12-04-2021 12:08 PM - edited 12-04-2021 12:09 PM
Thank you for the additional information, @Sahurows!
Here are the Software and drivers for your computer. Go into "All drivers" and look at the section titled "Software-Solutions" you will find the "Omen Hub SDK Package" dated June 9, 2021. I suggest installing it to see if it solves your problem.
Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
12-03-2021 07:35 PM
@Sahurows , welcome to the Community.
What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant. Once I have this information, I will try to help you further.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
12-04-2021 12:08 PM - edited 12-04-2021 12:09 PM
Thank you for the additional information, @Sahurows!
Here are the Software and drivers for your computer. Go into "All drivers" and look at the section titled "Software-Solutions" you will find the "Omen Hub SDK Package" dated June 9, 2021. I suggest installing it to see if it solves your problem.
Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
12-04-2021 07:26 PM
Thank you for the additional information, @Sahurows!
I am glad that the older version of Omen Command Center solved your problem.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
03-22-2023 06:54 AM
Hi,
How do I install the latest OMEN Gaming Hub version?
You can install the latest OMEN Gaming Hub version from Microsoft Store.
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In Windows, search for and open Microsoft Store.
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In the store, search for and open OMEN Gaming Hub.
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Click Get, and then click Install.
NOTE: Installation of apps from the Microsoft Store requires a stable network connection for correct download and installation.JessikaV
HP Support Community Administrator