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‎12-03-2021 08:42 AM - edited ‎12-03-2021 08:45 AM

HP Recommended
Product: OMEN by HP Desktop PC 880-p0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

the hp gaming hub have started to have an infinite loading screen in my hp omen.

Capture.PNG

I have try to reinstall it, and restart my computer but it didn't work.

One time a had this problem and I decided to reboot my computer (Not just for this problem) and it worked again.

After some month, it started again.

I have try to do all the update of windows 10 and it have not worked.

I have try to do that too:

Capture.PNG

I have try to uninstall the softwear and after run ccleaner and It didn't work too x_x.

 

When I open again the gaming hub, 

1.png

I have this screen and I need to go to the task manager to close it:

2.PNG

Is this possible this is a bios problem or something like that?

I don't know how this program work.

 

Thank you for your help!

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