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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
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‎01-27-2023 04:15 AM

HP Recommended
Product: OMEN by HP 15-dc0013np

Hello,

I bought my Omen laptop about 5 years ago, but I bought it with a warranty extension, so it's still in warranty period. A while ago the battery stop working, and I got a new one by myself, didn't send it to warranty because I live in Azores and was there at the time, didn't have a way to send it in and was in a hurry with university deadlines. Now I do have the possiblity of sending it to warranty, because yesterday the motherboard stop working, but I don't know if I can because it has already been opened and I'd like to know if I lost the warranty?

Thanks

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