Intel 13th and 14th gen BIOS update from the HP

[BIOSUpdatePLZ2]

Dear HP,

As you know, the Intel 13th and 14th gen CPUs have a critical issue in microcode that can lead to the CPU's critical damage. Intel has already released the microcode patch.

Where can I find the release schedule for the Intel 13th and 14th gen BIOS update from the HP? This update is critical because, without it, the Intel CPU could be critically damaged. I know the other vendors have already released the BIOS update, but I need help finding the release dates for the HP desktops.

I just bought an OMEN25-L. Haven't opened the box because I'm tempted just to take it back due to this BIOS issue.  If I need to open box to get serial number -- not happening. 

Best,
James

[BIOSUpdatePLZ2]

This is a systematic problem affecting all PCs. A general statement would be helpful. 

[Sneha_01]

Hi @BIOSUpdatePLZ2,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Rachel571 

HP Support

[Alec_K]

Dear Rachel571,

I have the same issue and I already followed this way

---

@Sneha_01 wrote:

Hi @BIOSUpdatePLZ2,

Please help us with the laptop serial number or the product number on a private message for further assistance.

and get only one reply

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

This reply is very strange. According to the information from the Intel, up to 2% of CPUs can be affected by this issue. This issue leads to the CPUs damage.

Intel already releases the patch. The other vendors like ASUS and MSI already released BIOS update. But from the HP side we have only silence.

What we need as HP users,  is a clear release schedule of the BIOS update.

Best,

Alexander

[_m_1]

I contacted phone support, who told me that they don't have any information about it and to expect the ETA in about a week.

 Well it's been well over a week, contacted them again, what a surprise, nothing. The only place I can find information is the discord server

[_m_1]

Good news, on the discord server someone said that they had done an optional update from

settings > windows update > advanced options > optional updates titled HP Inc. - Firmware - 15.25.0.0 which includes microcode 0x129 as the microcode version can be checked in hwinfo64.

[Alec_K]

Dear _m_1,

Could you please check one more time, because HP Inc. Firmware - 15.25.0.0 is an old update from April 2024

Microsoft Update Catalog

[_m_1]

Hi, it says that version but the version which actually downloads is 16.1 30.2361

[Alec_K]

Thanks, it works!