Intel 13th and 14th gen cpu BIOS update due for omen 45L desktops

[TheRedGoose]

Greetings everyone, I'm still waiting on the bios update for the Intel 13th gen and 14th gen raptor lake cpus that have been crashing lately.

I am of course referring to this: https://www.theverge.com/24216305/intel-13th-14th-gen-raptor-lake-cpu-crash-news-updates-patches-fix...

I'm currently on an omen 45L desktop, purchased during fall last year. I've been wondering if the above mentioned mass cpu crashes will affect mine aswell.

I'd also like to ask whether HP is going to address this issue for their omen desktops/laptops, and when can we expect a bios update for ourselves now that Asus and MSI recently rolled out bios updates that mitigates the 'elevated operating voltage' issue through their motherboards.

[A_Gayathri]

Hi @TheRedGoose,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are looking for 13th and 14th gen CPU BIOS updates for Omen 45L desktops Not to worry I will help you to get a resolution to resolve the issue.

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8A96)  14th gen Bios Updates 

Refer to this document: Software and Drivers for OMEN by HP 45L Gaming Desktop PC GT22-1000i

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[TheRedGoose]

Hello Gaya1239

Your response is nowhere related to my concern regarding the ongoing Intel CPU crashes and microcode instability issues that have been affecting 13th and 14th gen chips.

Again, I am referring to this: https://www.theverge.com/24216305/intel-13th-14th-gen-raptor-lake-cpu-crash-news-updates-patches-fix...

I am told that the microcode (0x129) BIOS update due August from intel would resolve this, and is currently being distributed to OEM/ODM partners for motherboards, and product vendors for desktops or laptops. Intel's product support forum has also mentioned that affected/damaged chips would get replaced within warranty from both product vendors and manufacturers.

https://community.intel.com/t5/Processors/Microcode-0x129-Update-for-Intel-Core-13th-and-14th-Gen-De...

I need to know when can I expect this motherboard BIOS update for my HP Omen 45L desktop that mitigates this microcode instability issue with my Intel Core i7-13700K (13th gen) CPU. Moreover, when can we expect an official response from HP with regard to their affected Intel products (including desktops and laptops).

I kindly request you to re-read my query carefully, as prolonging this issue would only put mine as well as other HP products with intel chipsets at further risk of deteriorating CPU life-span.

[A_Gayathri]

Hi @TheRedGoose ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[BeldaZanfoy]

I have the same issue

[OmenUser7]

You linked the May BIOS update?

[Jasubuusteri]

Is there any news regarding this BIOS update?

The update is very critical because it is now risky to use intel processors without it.

it would be nice to use the computer without fear that the processor will fry and become inoperable...

[_m_1]

Hi, I tried to contact HP support via WhatsApp and got "The exact date for the BIOS update hasn’t been specified yet. Typically, it takes between 3 to 6 months, depending on the issues identified and alignment with Microsoft updates." Which is complete nonsense considering how quickly other manufacturers released this critical update so after further questioning I got "Unfortunately, there is no new information at the moment. We should have the ETA in about a week. Could you reach out to us again by then?" Which still seems to me that it was just a filler statement to end the chat. We need an official word and the update released by HP, asap, as most of us don't want to go through the process of our CPU's degrading and having to get them replaced.

[OmenUser7]

HP initially said 2weeks to a month for me, then I saw this post and asked but no eta.

I have not had a running system for 1 month.

[malatr]

No running system? Is that because you refuse to turn it on until it's time to install the update? That's my situation, but it's on a replacement PC for my current machine so I can afford the luxury of waiting.