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‎07-27-2019 08:59 AM - edited ‎07-27-2019 09:00 AM

HP Recommended
Operating System: Microsoft Windows 10 in S Mode

My problem is about the bluescreen system service exception.

1 REPLY 1

‎07-29-2019 01:28 PM

HP Recommended

@neej, Welcome to the HP Support Community!

 

Which scan are you running on the PC?

If it is a SFC scan, it will take sometime before to complete the scan and repair the files.

If you are running an Anti-virus scan, the duration of the scan depends on the files and data you have on your PC

 

If you would like to test the hardware components of the PC due to any Blue screen errors, 

Shutdown the computer using the power button (pressed and hold for a few seconds until PC powers off)

Power the computer back on.

As soon as you press the power-on button, immediately begin tapping the Esc before any logo appears. This should open a HP Startup Menu

Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.

 

Note: Any scan performed on the PC would not take more than 2-3hrs

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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